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A Recipe for Success in FMCG Logistics

Transport Works partnered with a world-leading food manufacturer to tackle the complexities of a large, multi-faceted supply chain. Our mission? Deliver cost savings while enhancing delivery performance for both ambient and temperature-controlled shipments.​​

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8-11%
Reduction in
Transport Costs

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99%
DIFOT

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100%
Customer
Satisfaction

The Challenge: Navigating Complexity

This global FMCG leader faced a multifaceted challenge that went beyond traditional logistics support—they needed a comprehensive transformation. Their priorities included improving on-time delivery performance to their major Distribution Centers and customers, which stood at 95% DIFOT, enhancing shipment visibility across their network, elevating customer satisfaction with consistently timely deliveries, and reducing overall shipping costs without sacrificing quality.

The Solution: Smarter Logistics, Better Results

Transport Works implemented a tailored approach, leveraging our state-of-the-art Transport Management Software (TMS) to streamline operations:​

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Shipment Visibility

Provided real-time updates and tracking for both LTL (less than truck load) and FTL (full truck load) shipments, covering ambient and temperature-controlled logistics.

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Consolidation Efficiency

Identified and consolidated compatible shipments to reduce costs and optimize delivery schedules.

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Data-Driven Decisions

Used actionable insights from the TMS to fine-tune routes and improve delivery accuracy.

The Outcome: A Winning Formula

On-Time Deliveries

Cost Savings

Customer Satisfaction

Our strategic solutions delivered outstanding results for this FMCG giant, transforming their logistics operations into a winning formula. We boosted their DIFOT (Delivery in Full, On Time) to an impressive 99% across all shipment types, achieved annual shipping cost reductions of 9-11%, and enhanced customer satisfaction through improved delivery visibility and reliability. These successes not only strengthened customer relationships but also provided a significant boost to their bottom line.

Why Choose Transport Works?
Because We Don’t Just Move Goods—We Move Businesses forward.

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Tailored Solutions

Off-the-shelf solutions are for amateurs. We craft strategies that fit your business, whether you’re local or global.

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Technology Driven

By leveraging cutting-edge technology, we streamline operations, reduce costs, and deliver unmatched precision.

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Insights on Steroids

Advanced analytics and reporting turn data into supply chain superpowers to grow your business.

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Global Expertise

With teams and operations across the USA, Australia, and New Zealand, we’re everywhere your business needs us to be.

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Sustainability

From green routes to eco-packaging, we make logistics a win for your business and the planet.

Ready to Transform Your FMCG Supply Chain?

Partner with Transport Works for innovative logistics solutions that elevate your delivery performance, reduce costs, and delight your customers. Let’s make your supply chain work harder—and smarter.

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